Terms & Conditions

We take our fresh produce very seriously. We appreciate that you are placing a great deal of trust in us by allowing us to be part of your fresh produce supplier. These terms and conditions are important, however please remember that you, our customer, are more important.

If you have an issue, we want to fix it. So please do not ever hesitate to call us if you need to. 

By using this site, you agree and accept our terms and conditions of use. If you do not agree with our terms and conditions of use, you may not use this site.

  1. Your Account
  1. You are solely responsible for maintaining the confidentiality of your username and password.
  2. Imperfect Market may refuse to open an account or sell products to any person at any time in its sole discretion.
  3. Imperfect Market retains the right to terminate your account at our discretion, for any reason. Should there be outstanding product orders placed on imperfectmarket.com.au, we will provide a refund or complete delivery of the order.
  1. Payment
  1. Payment is due at the time you complete your order. If no payment is made, or payment is declined, then we reserve the right to cancel your order.
  1. Fees & Charges
  1. Due to market conditions, prices listed on the website are subject to change without notice. However, the current prices will be published on the website and available before you place an order. If a price change affects your standing order or an order that you have made in advance, we will notify you via phone, email or SMS informing you of the updated price. It will then be your responsibility to amend your order as desired.
  1. No warranty about product specification
  1. All images used on our website are representations for your information only and are not necessarily true images of that product.
  1. Limitation of liability
  1. Imperfect Market’s maximum liability to you for products purchased from our website shall be limited to the refund of the purchase price you have paid for the products. Imperfect Market will not be liable for any property damage, indirect, incidental, punitive or special damages, however caused, whether for breach of warranty, contract, tort (including negligence), strict liability or otherwise except which it is unlawful to exclude.
  1. Modification of terms and conditions
  1. Imperfect Market may, at any time, modify this agreement or any of these terms and conditions. Any modified agreement will be available online and will be effective immediately upon posting to the website.
  2. You agree to assume responsibility for periodically reviewing this agreement.
  3. By continuing to use our service, you agree to be bound by the agreement as so amended.
  1. Privacy
  1. Our privacy policy forms part of these terms and conditions. You acknowledge and agree to our privacy policy.
  2. Your privacy is important to us, so we will never take advantage of it. You will not find us sending your details to third parties without your consent.
  1. Disclaimer
  1. We have made every effort to ensure the information on our website is correct. While we apologise if any errors have been made, we do not guarantee the accuracy of the information on these pages and all users do so at their own risk.
  1. Intellectual property rights
  1. Copyright in this website (including text, graphics, logos, sound recordings and software) is owned or licensed by us. You may not in any form or by any means:
    1. Adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this web site; or
    2. Commercialise any information, products or services obtained from any part of this web site without our written permission.
  2. Our website contains registered trademarks and other trade marks including, but not limited to images, illustrations, audio clips, and video clips which are protected by law. Material on our website is solely for personal, non-commercial use. This material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without prior written consent from Imperfect Market. Use of the materials on any other website or computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of Imperfect Market copyrights, trademarks and other proprietary rights and is prohibited.
  1. Links to other sites
  1. Our website may provide links to other websites. Imperfect Market is not in any way responsible for the contents or privacy policies of any other sites, nor do we state that we agree with the views/opinions/business practises in these linked websites.
  1. Promotions
  1. All promotion validity dates are specified on the adverts, coupons, emails or leaflets.
  2. Discounts, vouchers or codes are not to be used in conjunction with any other offers, discounts, vouchers or codes.
  3. .Discounts, vouchers or codes cannot be exchanged for cash or any other alternatives and have no monetary value.
  4. All discounts, vouchers and codes can only be used on one order, any remaining credit from that discount, voucher or code cannot be carried forward to any additional or subsequent orders.